Frequently Asked Questions (FAQs)

The following frequently asked questions are here to help you understand the practice of Personalized Medicine, set clear expectations about how it works, and what is involved.

Why the annual fee?

In order to offer the highest level of personalized care and access possible, Dr. Patt limits the number of patients in her practice. The annual retainer ensures that she will be available to her patients whenever they need her, whether for an office visit, a phone call, or pre-arranged home visit.

What about tests and procedures at your office? Is there an extra fee?

Amenities offered by Dr. Patt or her staff provides in the office and certain medical services probably not covered by insurance, but eligible under your HSA or HRA for medical necessity are included in the annual retainer. Services for routine medically necessary care, lab tests, diagnostic tests, xrays, etc., and those most often covered by most insurers are all  sent to the laboratory dictated by your insurance carrier and billed under the agreement with your insurer. If you don’t have insurance, or if you only subscribe to a catastrophic high-deductible plan, you may be liable for your entire bill. Ask us if you have questions and we’ll try to get you accurate answers.  Any specialized diagnostic tests, if deemed appropriate and necessary for your specific condition, are billed to your insurance carrier and are the patient’s responsibility if not covered.

Does this mean I don’t need insurance?

You will still need insurance to cover potential expenses like hospital bills, treatment by Dr Patt and/or other specialists and providers or diagnostic tests. The annual fee is specifically and only for membership to Dr. Patt’s practice and amenities that are usually not covered by insurance. We will submit all claims as usual to your insurance carrier.

If I’m hospitalized, who will care for me?

Dr. Patt works with hospitalists and will be there to coordinate and navigate care among providers in the hospital setting.

Will I be able to reach Dr. Patt with questions and concerns?

Absolutely. Patients are given Dr. Patt’s direct cell-phone number and may call at any time whatsoever. In the rare instances when she doesn’t answer immediately—such as when she is with a patient—she will return the call promptly.

How much is the annual fee?

The regular cost of membership program fees at Patt Internal Medicine is $2400.00 per year.  There is a couple’s discount. Please contact us for further information.

Who cares for me in the rare event that Dr. Patt is not available?

Dr. Patt works with other excellent physicians who will provide call coverage.

What if I don’t like the program and want to cancel?

You may cancel at anytime and receive a full refund, minus a $45 administrative fee, within the first 30 days. After that you will receive the prorated remaining balance on your membership plus the $45 administrative fee. We require a 30 day notice of cancellation.

Does Medicare cover or reimburse my membership fees?

Unfortunately, Medicare does not cover personalized medicine membership program fees for the amenities that are included.